Privacy Policy

Last updated: August 1, 2026

Vega Travels ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains in simple words what information we collect, why we collect it, and how we keep it safe when you use our website and services.

1. Information We Collect

We may collect the following information when you book a cab or contact us:

• Contact details – your name, phone number, and email address.
• Booking details – pickup and drop locations, date and time of travel, type of vehicle, and number of passengers.
• Payment information – if you pay online, payment is handled by a secure payment gateway. We do not store your card numbers.
• Device and usage information – such as your browser type and pages you visit, to help us improve our website.

2. How We Use Your Information

• To confirm and manage your cab booking.
• To contact you about your trip by phone, SMS, WhatsApp or email.
• To improve our services and website experience.
• To send you offers or updates, only if you have agreed to receive them.

3. How We Share Your Information

We never sell your personal information. We share your details only with:

• Our drivers, only as needed to complete your booking.
• Service providers who help us run the business (such as payment gateways), who are required to keep your data safe.
• Government authorities, only when the law requires us to do so.

4. How We Protect Your Information

• We use secure systems and follow good practices to protect your data.
• Access to your information is limited to staff who need it for their work.
• We do not store payment card details on our servers.

5. Cookies and Website Analytics

Our website may use cookies to understand how visitors use the site and to improve it. A cookie is a small file saved on your device. You can turn cookies off in your browser settings. If you do, the website will still work normally.

6. How Long We Keep Your Information

We keep your booking and contact information only for as long as needed to provide our services and to meet legal requirements. After that, we delete or safely remove it.

7. Your Rights

• You can ask us what information we hold about you.
• You can ask us to correct any wrong information.
• You can ask us to delete your information.
• You can stop receiving our messages at any time.

To make any of these requests, please contact us using the details below.

8. Children's Privacy

Our services are meant for adults. We do not knowingly collect personal information from children below 18 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "last updated" date. Please check this page occasionally.

10. Contact Us

If you have any questions about this Privacy Policy or your data, you can reach us at:

• Email: vegatravels65@gmail.com
• Phone / WhatsApp: +91 70753 30734
• Address: Hyderabad, Telangana, India